On placing an order you will immediately receive an email confirming its receipt. This will be followed, usually within 24 hours by an invoice which can be paid by PayPal, major credit cards or email transfer. We aim to dispatch orders within 24 hours of payment. If an item is out of stock we will inform you and not expect you to pay until your order is ready.
All our product prices include shipping within Canada with the exception of some order to NU and NWT where we may have to make a surcharge, we will avoid this wherever possible. All orders are shipped by Canada Post with the exception of those which include Expedition Pulks which due to their volume have to be sent by courier. For orders destined for customers in the USA shipping charges will be added to your invoice. Please note that customs duty and import charges are the responsibility of the customer.